Privacy Policy

We may collect personal information including your name, email address, phone number, postal address, date of birth, financial information (including income, assets, liabilities, and credit history), property details, and identification documents.

We collect this information when you submit an application or enquiry through our website, contact us by phone or email, engage us as your broker, or provide information through a referral partner.

We also collect technical information automatically when you visit our website, including your IP address, browser type, pages viewed, and referring URLs.

We use your personal information to assess your finance application, match you with appropriate lenders, communicate with you about your application or enquiry, comply with our legal and regulatory obligations, and improve our services.

We will not use your personal information for direct marketing without your consent. You may opt out of marketing communications at any time.

We may share your personal information with private lenders and credit providers for the purpose of assessing and funding your application, credit reporting bodies, solicitors and conveyancers, valuers, and other service providers involved in the settlement of your loan.

We will not sell your personal information to third parties. We may disclose your information where required by law or in response to a lawful request by a government authority.

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, and understand how visitors interact with our site. You can manage cookie preferences through your browser settings.

We may use third-party analytics services (such as Google Analytics) that collect anonymous data about website usage. These services have their own privacy policies.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information is stored securely and access is restricted to authorised personnel.

You have the right to access, correct, or request deletion of your personal information. To make a request, contact us using the details below. We will respond within a reasonable timeframe.

If you have questions about this privacy policy or wish to make a complaint about how we handle your personal information, please contact us:

If you are not satisfied with our response, you may lodge a complaint with the Australian Financial Complaints Authority (AFCA) or the Office of the Australian Information Commissioner (OAIC).